(865) 238-5600



Pre-owned Smartphones, Tablets, Watches and more!

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Wireless experts since 2011
Buy now, pay later
100s of devices in stock


  • Will I get a phone that looks good but doesn’t work?
  • Will I have to spend more than I can really afford?
  • Will I be able to get a phone today?

Phones are expensive and wireless carriers make things complex. Plus, the used phone market can be scary and unreliable. You can’t afford to be out of communication with your friends, family, and work.

We believe in helping people get the phone they want, when they want, at a price they can afford.

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Smartphones, tablets, smartwatches, and more

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Turn your extra device into extra cash

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Changing devices has never been easier

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Fix your iPhone screen or battery

> Buy Now, Pay Later

We partner with PayVantage, a new hassle-free way to buy a Samsung smartphone or iPhone.

  • Apply online or in-store
  • Pick your device
  • Sign an agreement and make a small initial payment
  • No credit or bank account needed
> Our 30 Day Promise

All phones are sold with a 30 day warranty on functionality of screen, buttons, microphone, and charging port. All phones are guaranteed to work with their intended carrier advertised by The Phone Exchange.

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Our Ratings

I have bought several phones and tablets and accessories from the phone exchange and I can’t say enough good things about the products and their service.From the selection to the services after the sale you won’t be sorry.”

-Ken B. 

Our Ratings

The guys at the phone exchange are always friendly and helpful. We have bought and sold many phones and smart watches there. They give you a fair price and sell you good quality items. They have always made any issues right for us the first time and always with a smile. I highly recommend the Phone Exchange!”

– Brylee A. 

Our Ratings

“Absolutely wonderful guys! Good quality phones at the portion of the price that carriers charge. If you’re looking for a refurbished device compatible with your carrier, I definitely recommend them!”

– Jordan M.

3 Simple Steps to Buy, Sell, or Trade

Here’s how it works:

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Visit a store

Choose from one of our four locations.

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Buy, sell, or trade

Our associates will guide you to the phone or option that’s right for you.

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Enjoy your device (or cash in your pocket!)

Leave our store confident you got a great deal.

> Three Convenient Locations

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6705 Kingston Pike
Knoxville, TN 37919

Phone: 865.985.0042

Mon-Sat 10am - 8pm
Sun 11am - 7pm

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