(865) 238-5600


The best place to buy, sell & trade smartphones

About The Phone Exchange

While working directly for the big carriers, we noticed that phones were expensive and carriers made things complex. Plus, the used phone market was scary and unreliable. We created The Phone Exchange to make a simpler and more affordable way to navigate the wireless industry.

For over 10 years, we’ve worked with thousands of customers to buy or sell a phone in a convenient, easy, and affordable way.

We believe in helping people get the phone they want, when they want, at a price they can afford

10+ years experience
Work with all carriers
Safe & reliable atmosphere
100s of devices in stock

Our Ratings

I have bought several phones and tablets and accessories from the phone exchange and I can’t say enough good things about the products and their service.From the selection to the services after the sale you won’t be sorry.”

-Ken B. 

The guys at the phone exchange are always friendly and helpful. We have bought and sold many phones and smart watches there. They give you a fair price and sell you good quality items. They have always made any issues right for us the first time and always with a smile. I highly recommend the Phone Exchange!”

– Brylee A. 

“Absolutely wonderful guys! Good quality phones at the portion of the price that carriers charge. If you’re looking for a refurbished device compatible with your carrier, I definitely recommend them!”

– Jordan M.

> Four Convenient Locations


6705 Kingston Pike
Knoxville, TN 37919

Phone: 865.985.0042

Mon-Sat 10am - 8pm
Sun 11am - 7pm


355 Gill Street, Suite 102
Alcoa, TN 37701

Phone: 865.233.4246

Mon-Sat 10am - 7pm
Sun 12pm - 6pm