(865) 238-5600

WE WANT TO BUY YOUR OLD PHONE

Turn your extra phone drawer into your extra cash drawer

A SIMPLE AND SAFE WAY TO SELL YOUR DEVICES

Selling your old phone has never been easier, safer or more straightforward. Simply bring in your old device(s) and our friendly expert team will quickly evaluate them and make you a no-pressure cash offer. Plus, our team will make sure your device is erased and restored to the factory settings, so you’re not sharing any personal data.

3 Simple Steps to Buy, Sell, or Trade

Here’s how it works:

Visit a store

Choose from one of our four locations. 

Buy, sell, or trade

Our associates will make you a cash offer on the spot.

Enjoy your device (or cash in your pocket!)

Leave our store confident you got a great deal.

Commercial Buying Program

The Phone Exchange works with businesses, governments, and other organizations selling ten or more phones.

  • Turn an old fleet of phones into extra cash
  • Simple, straightforward process
  • We buy virtually all working cell phones

Frequently Asked Questions

What types of phones will The Phone Exchange purchase?

The Phone Exchange buys virtually all working cell phones-iPhones, Android Phones (Samsung, Motorola, LG, etc.), even basic non-smartphones.

Are there phones that are too old for me to sell?

As long as your phone can still be activated with a service provider, we can buy it.

Can I sell my tablet or iPad?

Yes. We accept almost all Android tablets (Samsung, LG, Motorola, etc.) and all iPads that are in working condition.

Can I sell my Smartwatch?

Yes. We buy Apple Watches, Samsung Watches, LG, Motorola, and Fossil watches. We also buy many Fitbit devices as well.

Does the phone that I’m selling need to be compatible with a certain carrier?

We buy phones if they are compatible with almost any carrier: Verizon Wireless, AT&T, T-Mobile, Straight Talk, Cricket, Boost Mobile, Metro by T-Mobile, Total Wireless, US Cellular, Page Plus, Xfinity Mobile, Consumer Cellular, Tracfone, and more.

Does my phone need to be unlocked for me to sell it to The Phone Exchange?

“Unlocked” is a term that means a phone is compatible with multiple carriers. Your phone does not need to be unlocked for you to sell it.

Why should I sell my phone to The Phone Exchange versus other businesses that offer to buy phones?

There are many reasons. You will get paid immediately, you don’t need to ship your phone, and our team is always available to help you move data and get your device reset. But we believe the best reason to sell your phone in one of our stores is that we pay more.

Does The Phone Exchange pay more for phones than online buyers?

The answer is almost always an emphatic yes!

Most phone buyers are the starting point in a larger supply chain. After they purchase a phone from you, they ship it to electronic refurbishing companies, often overseas, who test the phone and repair it as necessary. The phone is then shipped to distributors and then potentially again to retailers before reaching an end user. Each time the phone changes hands in this supply chain there are added costs.

When you sell your phone at The Phone Exchange you are keeping your phone local. And because we are the initial buyer and the retailer of the device, there are no middle man markups, which means we can pay you more for it.

Does my phone need to be reset before I sell it?

Your privacy is very important to us. If your phone is not fully erased and completely reset when you bring it in, our team will help you reset it before you sell it.

Do I need to bring the box or charger?

No

What if my phone is broken?

Many broken phones will still have value, especially iPhones and newer Android devices. If you are unsure, call or visit the store nearest you.

> Four Convenient Locations

Knoxville

6705 Kingston Pike
Knoxville, TN 37919

Phone: 865.985.0042

Mon-Sat 10am - 8pm
Sun 11am - 7pm

Maryville

355 Gill Street, Suite 102
Alcoa, TN 37701

Phone: 865.233.4246

Mon-Sat 10am - 7pm
Sun 12pm - 6pm